At Dino’s Movers Ltd. we know how important
it is to protect your personal information.
Our goal is to keep your information secure, personal information is
collected and disclose only in accordance with this Privacy Policy. This Policy applies to our retail store, our
Web Site, storage facility, office, and all other channels in which Dino’s
Movers Ltd. collects and uses your personal information. In the unusual
circumstance that we fall short of these goals, Dino’s Movers Ltd. promises to
make every effort to address and resolve your concerns in an appropriate, fair
and timely manner.
What information do we collect?
The type of information we collect will
depend on the nature of your interaction with us.
We collect information from you when you request a quote on the site, request
information from us, when you place product or services orders, respond to a
e-mail, or participate in another site feature.
We collect basic contact information such as your name, phone number, e-mail
and address during your visit to our Web site. Information provided by you
allow us to deliver the type of content and products/services offerings in
which you are most interested.
When ordering or requesting
information, we may request from you the following information:
• name, address, telephone number, and email address, method of payment,
amount paid, products purchased and credit or debit card number (credit card
information is provided by phone or in person).
• Like many websites, our site might use "cookies" to enhance your
experience and gather information about visitors and visits to our website.
Please refer to the "Cookies" section below for information about
cookies and how we use them.
How do we use your information?
Dino’s Movers Ltd. may use your personal
information for a number of different business purposes, for example:
• To allow us to deliver the type of content and product offerings in which you
are most interested
• fulfill your specific requests for products, services or information
• To provide customer support and allow us to better service you in responding
to your requests
• conduct surveys in order to improve our services and to assist you with your
questions or complaints
• measure, analyze, track and improve the effectiveness of our Web Site,
marketing, products and service
Cookies:
The Web Site might
use "cookies", a technology that installs a small amount of
information on a Web Site user's computer to permit the Web Site to recognize
future visits using that computer. Cookies enhance the convenience and use of
the Web Site. For example, the information provided through cookies is used to
recognize you as a previous user of the Web Site, offering personalized Web
page content and information for your use, to track your activity at the Web
Site, to respond to your needs, and to otherwise facilitate your Web Site
experience. You may choose to decline cookies if your browser permits, but
doing so may affect your use of the Web Site and your ability to access certain
features of the Web Site or engage in transactions through the Web Site.
Shipping Information
If out of area shipping is required Dino’s
Movers Ltd. then forwards your address details to UPS, FedEx, Purolator, Canada
Post or other carrier respectively for shipping. We advise you to verify the
carriers Privacy Policy.
Payment Information
Payment details might be forwarded and
processed by other processing providers, we advise you to verify the Privacy
Policy of these processing providers (please call our office 416 255 1200 for
present providers).
How does Dino’s Movers Ltd. Protect Your Information?
The security of your personal information is
a high priority for Dino’s Movers Ltd. We maintain appropriate safeguards and
current security standards to protect your personal information, whether
recorded on paper or captured electronically, against unauthorized access, only
management and accounting personnel at Dino’s Movers Ltd. have access to your
personal information, employees are only provided with the information that is needed
to accomplish the service to our customer.
When is Your Information Destroyed?
We keep your information only as long as we
need it for justifiable business purposes and to meet any legal requirements.
All paper materials used for accounting and tracking purposes are secured at
all times. Once a paper document is no longer needed by Dino’s Movers Ltd. it
is destroyed by shredding the document.
Consent
When you choose to provide Dino’s Movers Ltd.
with your personal information you consent to the use of your personal
information as identified in this Privacy Policy and as may be further
identified at the time of collection. You may notify us at any time that you
wish to withdraw or change your consent to our use and disclosure or your
information. We will accommodate your request subject to legal and contractual
restrictions related to your transactions.
Video Surveillance
Dino’s Movers Ltd. retail store and warehouse
are under video surveillance for safety and loss prevention purposes. The
recorded video footage of our customers is viewed only when necessary.
Email communications:
Please remember that email sent over the
public Internet is not secure. If you send an email directly to us from your
own email account the contents will not be encrypted. We strongly recommend
that you do not send sensitive information (like a credit card number) to us
via email. Dino’s Movers Ltd. is not responsible for any transmission by you of
any personal information over the public Internet.
Sale
or Transfer
Information Dino’s Movers Ltd. may have about
you, may be transferred or disclosed to a purchaser or prospective purchaser in
the event of a sale, assignment, or other transfer of all or a portion of our
business or assets. Should such a transfer occur, we will use reasonable
efforts to try to ensure that the transferee uses your information in a manner
that is consistent with this Privacy Policy.
Will this Privacy Policy change?
Dino’s Movers Ltd. may add, change, or remove
portions of the Privacy Policy when we feel it is appropriate to do so without
notice to you. Any such revisions will be posted on our website. We encourage
you to review this Privacy Policy regularly. Each time you submit personal
information or use our services you agree to be bound by the then current terms
of the Privacy Policy. Does Dino’s Movers Ltd. disclose Your Information?
We do not sell or rent personal information
of our customers to any outside parties. However, in the normal course of
business we may share some of your personal information with third parties
acting on our behalf or as permitted or required by law. For example, we may
share personal information with third parties to perform services on our behalf
such as: fulfilling online orders, processing payments, delivering products/services,
sending marketing communications, servicing products, conducting research
surveys, providing customer support services and verifying and validating
information that you have provided to us.
